our established client in Monmouth as a CustomerService Advisor. The purpose of the CustomerServiceAdvisor is to guide customers through their onboarding journey. Benefits: * Perk box * 29 days hols + bank holidays + winter shut down - length of service … to hols * £500 support for upskilling * 3 days per year to 'give back' (charity work) * Pension As the CustomerServiceAdvisor, you will be responsible for: * Maintaining customer records in Salesforce. * Answering queries relating to the technical use of the software. * Working closely … with the compliance teams to ensure customers have everything they need. * Solve customer queries. The successful CustomerServiceAdvisor, will have the following related skills/experience: * Strong verbal and written communication skills. * Excellent IT skills. * Previous customerserviceMore ❯
Tredegar, Gwent, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯
Caerphilly, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯
Nelson, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯
Merthyr Tydfil, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯
Bargoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯
Aberdare, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯
Ystrad Mynach, Gwent, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯
Mountain Ash, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯
Pontypridd, Rhondda Cynon Taff, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE. Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr More ❯
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
Aberdare, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
Nelson, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
Caerphilly, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
Bargoed, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
New Tredegar, Gwent, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
Ystrad Mynach, Gwent, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
Tylorstown, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
Merthyr Tydfil, Mid Glamorgan, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
Aberdare, Rhondda Cynon Taf, UK Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
Pontypridd, Rhondda Cynon Taff, United Kingdom Hybrid / WFH Options
EE
someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a CustomerService Technical role with EE . Why not use your skills to make a difference and join our Mobile Technical Team in More ❯
keyholders informing them of an alarm activation.Relaying alarm information clearly to customers. Accessing and escalating alarms as appropriate to the Emergency Services, Fire service and relevant police force. For CCTV sensor activations, operators are to determine if an intrusion into the protected area can be identified. When intruder … operators are to carry out standard procedures for contacting the site keyholders and/or the relevant police force. Liaising with engineer and service department, accessing and creating out of hours job sheets on the business client management software. Operators are responsible for administration duties within the ARC … which include, but not limited to: Updating customer records on the Alarm System Sending email internally and externally Updating relevant communications logs Updating internal documentation Other tasks as required by the business Person Specification: Have excellent written and verbal communication skills Have excellent IT skills including proficient use More ❯
join us and make a difference in the world! Discover more at Job Description Location: Wrexham, UK Full time 37.5 hours a week Service details: NEC manage the Discretionary Assistance Fund (DAF) on behalf of our client the Welsh Government. The DAF team award clients with cash, grants … fully understand the legislation and criteria involved in awarding emergency payments and individual assistance grants and process applications accordingly. Comply with Processing Services Customer Charter when dealing with all incoming and outbound calls. In both English and Welsh Work as part of the team in achieving targets set … by the Service Manager. Deal with incoming and outgoing correspondence relating to Local Welfare Provision either by telephone, email, or letter. Deal with and respond to enquiries from clients, citizens, and internal colleagues in a positive and professional manner. Act as a key deliverer of the DAF contract. More ❯
us and make a difference in the world! Discover more at www.necsws.com Job Description Location: Wrexham, UK Full time 37.5 hours a week Service details: NEC manage the Discretionary Assistance Fund (DAF) on behalf of our client the Welsh Government. The DAF team award clients with cash, grants … fully understand the legislation and criteria involved in awarding emergency payments and individual assistance grants and process applications accordingly. Comply with Processing Services Customer Charter when dealing with all incoming and outbound calls. In both English and Welsh Work as part of the team in achieving targets set … by the Service Manager. Deal with incoming and outgoing correspondence relating to Local Welfare Provision either by telephone, email, or letter. Deal with and respond to enquiries from clients, citizens, and internal colleagues in a positive and professional manner. Act as a key deliverer of the DAF contract. More ❯