Technical Support Supervisor
- Hiring Organisation
- Spirent Communications
- Location
- Cardiff, UK
- Employment Type
- Full-time
Experience Maintain high levels of customer satisfaction through adherence to KPI targets, effective management of customer escalations, and strong process discipline. Ensure compliance with ISO9001 and departmental processes, including updating procedures and driving continuous improvement. Coordinate support activities with other regional teams, both directly and through the Support Services Manager ...