3 of 3 Major Incident Manager Jobs in Wales

Major Incident and Problem Manager Bridgend - hybrid 3 days a week onsite Salary: up to £55k + benefits Benefits include 10% pension, private medical, annual bonus Our client is a leading financial services organisation based in Bridgend. They have an excellent opportunity for an experienced Major Incident and Problem Manager to join the business. … team and will be integral to underpin the organisations ITIL discipline and capability. The role requires 3 days a week onsite in Bridgend. The Role: Manage high-priority and major incidents through to resolution. Assess business impact and urgency of incidents. Accurately document incident recovery processes. Support incident reviews, planning meetings, and action tracking. Assist in root … cause analysis and problem investigations. Maintain and update incident and problem tickets. Follow Problem Management processes during post-incident reviews. Generate reports with key metrics for incident and problem management. Assist in proactively identifying potential issues. Drive and implement continuous service improvement initiatives. Skills/experience: Experience within a similar Incident and Problem Management role Strong More ❯

Major Incident and Problem Manager Bridgend – hybrid 3 days a week onsite Salary: up to £55k + benefits Benefits include 10% pension, private medical, annual bonus Our client is a leading financial services organisation based in Bridgend. They have an excellent opportunity for an experienced Major Incident and Problem Manager to join the business. … integral to underpin the organisations ITIL discipline and capability. This role will require you to be onsite in Bridgend 3 days a week The Role: Manage high-priority and major incidents through to resolution. Assess business impact and urgency of incidents. Accurately document incident recovery processes. Support incident reviews, planning meetings, and action tracking. Assist in root … cause analysis and problem investigations. Maintain and update incident and problem tickets. Follow Problem Management processes during post-incident reviews. Generate reports with key metrics for incident and problem management. Assist in proactively identifying potential issues. Drive and implement continuous service improvement initiatives. Skills/experience: Experience within a similar Incident and Problem Management role Strong More ❯

Major Incident and Problem ManagerBridgend - hybrid 3 days a week onsiteSalary: up to £55k + benefits Benefits include 10% pension, private medical, annual bonusOur client is a leading financial services organisation based in Bridgend. They have an excellent opportunity for an experienced Major Incident and Problem Manager to join the business.This is a key role … ITSM team and will be integral to underpin the organisations ITIL discipline and capability.The role requires 3 days a week onsite in Bridgend. The Role:Manage high-priority and major incidents through to resolution.Assess business impact and urgency of incidents.Accurately document incident recovery processes.Support incident reviews, planning meetings, and action tracking.Assist in root cause analysis and problem … investigations.Maintain and update incident and problem tickets.Follow Problem Management processes during post-incident reviews.Generate reports with key metrics for incident and problem management.Assist in proactively identifying potential issues.Drive and implement continuous service improvement initiatives.Skills/experience:Experience within a similar Incident and Problem Management roleStrong background within IT Service ManagementITIL Foundation certificationExcellent communication and stakeholder engagementStrong More ❯