3 of 3 Remote/Hybrid Office-365 Jobs in Wales

peripherals. Manage and resolve incidents and service requests through the IT ticketing system. Perform root cause analysis and implement long-term fixes. Support Microsoft 365 services including Exchange Online, Teams, OneDrive and SharePoint. Assist with system upgrades, deployments and IT projects. Maintain clear technical documentation and knowledge base articles. … Windows Server environments. Experience supporting Active Directory, Group Policy and user management. Solid understanding of desktop, laptop and hardware troubleshooting. Experience with Microsoft 365/Office 365. Familiarity with IT service management tools (ticketing systems). Good understanding of IT security best practices. Strong problem-solving and diagnostic ...

right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery … Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship ...

Role Overview We are looking for a hands-on digital professional to support Microsoft 365 and the Power Platform across the business. You'll help maintain systems, support users, and assist with building and improving apps, reports, and automations. This is a growing role within an expanding digital team … offering long-term development opportunities. Key Responsibilities Digital & Admin Support Support and administer Microsoft 365 (SharePoint, Teams, Outlook, Excel) Maintain records, lists, and documentation Provide basic user support and troubleshooting Keep digital systems organised and up to date Power Platform Assist with building and maintaining Power Apps, Power ...