5 of 5 Remote/Hybrid Root Cause Analysis Jobs in Wales

reporting and data management activities to help inform service performance and improvements Assisting with incident management through ServiceNow, contributing to issue resolution and supporting root cause analysis Working as part of a wider team to support the development and improvement of digital services, contributing to transformation … contribution to system builds, deployments and releases The ability to troubleshoot technical issues and apply logical, methodical problem-solving, including an interest in supporting root cause analysis Good communication skills, with the ability to work effectively as part of a team A customer-focused mindset, with ...

knowledge of Oracle and associated database structures * ITIL Fundamentals * Ability to work effectively under pressure in a 24/7 live environment * Experienced in root-cause analysis and break-fix resolution * Confident working both independently and as part of a dedicated support team For more information ...

delivery and other technical work. Help improve secure software development and delivery practices, including CI/CD and related controls. Support vulnerability remediation, including root cause analysis and long-term fixes. Contribute to security standards, metrics and ways of working that improve product security maturity over time. ...

week in Swansea. In the role, you will own and drive end-to-end problem management and service stability by identifying trends, leading root cause analysis, and implementing permanent fixes with internal teams and suppliers. You will ensure effective post-incident reviews, maintain a knowledge base ...

support model. What you'll be doing Provide advanced application support, resolving escalated technical and functional issues. Investigate system behaviour, replicate defects and support root-cause analysis. Validate workflows, support data corrections and troubleshoot system or process issues. Manage and prioritise support tickets, ensuring timely updates and accurate ...