3rd Line Service Desk Engineer
City, Cardiff, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Focus Resourcing
seeking an experienced 3rd Line Service Desk Engineer to join them on a permanent basis. You will be responsible for providing advanced technical support and managing the infrastructure and security requirements for customers; handling a variety of complex issues, ensuring system availability, maintaining security standards across various platforms, and providing detailed reporting on all aspects of the Managed … . What you'll be doing: Microsoft Infrastructure: Maintain and support Entra ID, Azure, VMs, and hosted services. Ensure compliance with Cyber Essentials through timely patching and monitoring. Endpoint Management: Oversee MDM/Intune, Apple Business Manager, and Manage Engine. Manage Autopilot deployments and enforce security baselines. Automation: Develop PowerShell scripts to streamline operations and boost efficiency. Backup … in computer science, Information Technology, or a related field. AZ-104: Microsoft Azure Administrator Minimum of 5 years of experience in a similar role. Strong knowledge of infrastructure and security management. Experience with Azure, AWS, Intune, Manage Engine (Endpoint Central, Applications Manager) Excellent problem-solving and communication skills. Proficiency in managing virtual machines, network devices, and security systems. More ❯
Employment Type: Permanent
Salary: GBP 30,000 - 35,000 Annual
Posted: