4 of 4 Remote/Hybrid Service Management Jobs in Wales

critical connectivity and technology services to customers around the world. We are looking for a Network Services Manager to take responsibility for the operational management, administration and commercial oversight of our network and platform-based services. The Challenge: This is a varied role at the heart of our Technical … managed, accurately documented and commercially controlled. From cellular connectivity and satellite communications to video streaming and secure file-sharing platforms, you'll coordinate multiple service streams while working closely with our Technical, Sales and Finance teams and external service providers. What youll lead: Service Management: Maintain ...

deliver those replacement systems ** Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave … owner within formal project governance for a level of major and minor developments to these systems. Work with Digital and Data, Policy, Operations and Service and other Product Managers within an Agile framework to deliver changes where frontend systems meet user needs and support the GDS service manual. ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...

cloud-based infrastructure using infrastructure-as-code approaches. Enable teams to develop effective observability practices, including monitoring, logging, metrics and alerting that support proactive service management. Work with teams to define and embed Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets in a pragmatic … way. Support the development and continual improvement of CI/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood ...