5 of 5 Remote/Hybrid Service Manager Jobs in Wales

Service Experience Manager Nr Cardiff (Hybrid 2 days WFH per week) Salary: £50,000 + Full Benefits A leading UK Managed Services provider is seeking an experienced Service Experience Manager to drive service quality, end-user satisfaction, and continual improvement across Workplace … services. This role is ideal for someone who thrives in operational environments, understands the realities of front-line service delivery, and is passionate about improving how users experience technology day-to-day. The Role As the Service Experience Manager, youll be responsible for ensuring operational excellence ...

Title: Service Desk Manager (Internal Applications Only) Location: Cardiff (Hybrid) Contract type: Permanent #LI-Hybrid About the role This position sits within the Service Desk function of the Cloud, Cyber and IT (CCIT) Business Unit and reports directly to the Head of Service Desk. … Service Desk Manager is responsible for the operational leadership, performance and continuous improvement of ARO’s 1st and 2nd Line Service Desk teams. The role ensures the consistent delivery of high-quality support services, achievement of contractual service levels and customer outcomes, and the development ...

role We are looking for a highly organised and proactive Service Transition Manager to join our Service Management team within the Digital, Data and Technology (DDaT) department at Natural Resources Wales (NRW) This pivotal role will lead the end-to-end transition of digital projects into … play a critical part in ensuring that new or enhanced digital services are delivered smoothly, effectively, and with long-term sustainability in mind. As Service Transition Manager, you will work closely with project and product teams, within DDaT and across the wider organisation, to coordinate the service ...

leader in complex communication solutions, delivering critical connectivity and technology services to customers around the world. We are looking for a Network Services Manager to take responsibility for the operational management, administration and commercial oversight of our network and platform-based services. The Challenge: This is a varied … managed, accurately documented and commercially controlled. From cellular connectivity and satellite communications to video streaming and secure file-sharing platforms, you’ll coordinate multiple service streams while working closely with our Technical, Sales and Finance teams and external service providers. What you’ll lead: Service Management: Maintain ...

seeking a Service Desk Manager (Hybrid, Cardiff) to lead 1st and 2nd line teams within the CCIT unit. You will drive service excellence, manage SLAs, and foster a high-performing support culture across multi-customer environments. You will report to the Head of Service Desk ...