2 of 2 Remote/Hybrid ServiceNow Jobs in Wales

delivers mission-critical solutions for major public and private sector clients. Hiring on behalf of the client, this role is ideal for an experienced ServiceNow Lead Solution Architect looking to combine technical leadership with stakeholder engagement while shaping the future of enterprise S... WKCL1_UKTJ ...

supporting business applications, systems or web-based platforms within a regulated environment. Strong troubleshooting capability across technical, functional and data-related issues. Experience using ServiceNow, Jira or similar ITSM/ticketing tools . Understanding of system integrations, data flows and production support environments. Experience managing incidents, escalations and complex ticket … RBAC and access governance. Experience with configuration management or low-code platforms. Automation or scripting exposure using Python or Bash . Experience improving ServiceNow workflows, support playbooks or knowledge management processes. Exposure to integrations, data validation and system release processes. Previous experience mentoring colleagues, managing escalations or coordinating workloads. What ...