7 of 7 Remote Support Engineer Jobs in Wales

Job Title: 3rd Line Support Engineer Salary: £43,000 - £45,000 per annum Location: Caerphilly, South Wales (Hybrid working arrangement Mon & Fri optional WFH days) Role Information Our client offers IT Managed Services and Solution Design to complement several other products. As the 3rd Line Support Engineer, you will be pivotal in providing expert-level support, managing escalations, and leading complex technical solutions. Normal hours cover 08:00 - 18:00pm Shifts are either (09.00 - 17:30pm) (08:00 - 16:30pm) (09:30 - 18:00pm) As part of the support delivery team, occasional weekends or … bank holidays may work, but the requirement would be communicated in advance, and pay would be adjusted accordingly. Responsibilities Delivering outstanding 3rd line technical support whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Working as a technical lead on major incidents More ❯

Our client is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. The Pre Sales IT Support Engineer will play a pivotal role in supporting the sales team to enhance the efficiency and success rate of sales opportunities. You will … The role involves a blend of technical expertise, customer interaction, and interdepartmental collaboration to drive sales and customer satisfaction. Additionally, the Pre Sales IT Support Engineer will deliver regular onsite and remote audits, completing technical audits for all products the customer has, including cyber security. Main duties: Supporting More ❯

Job Title: IT Support Engineer MSP Contract Cardiff onsite Rate: £180 £220/day (Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior … your way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking issues More ❯

Job Title: IT Support Engineer - MSP Contract Cardiff onsite Rate: £180-£220/day (Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior … your way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking issues More ❯

Job Title: IT Support Engineer – MSP | Contract | Cardiff onsite Rate: £180–£220/day (Outside IR35, depending on experience) Length: 3-month initial contract (likely extension) Overview: Our local client needs a solid 2nd Line/3rd Line engineer to keep the wheels turning while a senior … your way around a service desk, and can plug into a busy environment without handholding, this is for you. Key Responsibilities: Resolve end user support tickets (mix of on-site and remote) Use Intune, Entra, MS365, Azure for endpoint/user support Manage LAN/WAN networking issues More ❯

term time working considered - discussions at interview stage welcome) Interview date: To be confirmed Post number: 201853, 201855 The role Working to the Application Support Team Leader, the Application Support Engineer is required to provide 2nd line support and maintenance for the NRW DDaT Applications within … an ITIL framework and in line with the wider teams Target Operating Model, to deliver an outstanding customer focused service. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on More ❯

term time working considered - discussions at interview stage welcome) Interview date: To be confirmed Post number: 201853, 201855 The role Working to the Application Support Team Leader, the Application Support Engineer is required to provide 2nd line support and maintenance for the NRW DDaT Applications within … an ITIL framework and in line with the wider teams Target Operating Model, to deliver an outstanding customer focused service. As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on More ❯