1 of 1 Remote/Hybrid Support Specialist Jobs in Wales

play a key role in ensuring new clients are successfully onboarded onto the platform while also providing ongoing customer support. This role bridges technical support and customer success, ensuring a smooth implementation journey and strong client retention. This role would suit someone with experience in SaaS onboarding, implementation support … responsibilities of the candidate: Manage end-to-end client onboarding process Deliver platform training sessions (virtual and in-person where required) Configure systems and support initial setup Provide first-line support for software and connected devices Work closely with technical teams to resolve escalated issues Monitor customer usage ...