Machine Learning, Tech Lead
- Hiring Organisation
- Monzo Bank
- Location
- Cardiff, UK
- Employment Type
- Full-time
machine learning and optimisation systems that help Monzo provide fast, efficient and resilient customer support at scale. You'll lead Machine Learning for our Workforce Management vertical: the organisation that makes sure Monzo has the right human support supply to meet customer demand. The team works on demand forecasting, real … scientists, backend, mobile and web engineers, product managers, user researchers, designers and operations specialists.ðYou'll play a key role by...Shaping the ML strategy for Workforce Management, helping us decide where ML, forecasting and optimisation can have the biggest impact for customers and human agents. Leading the design, build and delivery ...