2 of 2 Remote/Hybrid Wireless Jobs in Wales

Defender, and endpoint protection. Identity and Access Management including privileged and service accounts. On-premises and cloud-hosted servers. Network infrastructure including firewalls, switches, wireless, and WAN connectivity. Cloud-hosted and supplier-managed applications. Documentation, Audit & Continuous Improvement Produce clear, technically accurate documentation covering incidents, root cause analysis, and corrective ...

coordinatingwithInfrastructure,Network,andthird-partysuppliers. Validateremediationandensureappropriateevidenceiscapturedforassuranceandaudit. Platforms&TechnologyScope End-userdevicesincludingWindows,macOS,tablets,andperipherals. Microsoft365includingEntraID,Exchange,SharePoint,Defender,andendpointprotection. IdentityandAccessManagementincludingprivilegedandserviceaccounts. On-premisesandcloud-hostedservers. Networkinfrastructureincludingfirewalls,switches,wireless,andWANconnectivity. Cloud-hostedandsupplier-managedapplications. Documentation,Audit&ContinuousImprovement Produceclear,technicallyaccuratedocumentationcoveringincidents,rootcauseanalysis,andcorrectiveactions. Supportgovernance,customerassurance,andauditrequirements. Contributetopost-incidentreviewsandlessonslearned. Identifyrecurringissuesandrecommendlong-termimprovements. EnsureincidentsandvulnerabilitiesarecorrectlyloggedandtrackedwithinITSMsystems. Collaboration&Escalation WorkcloselywithIncidentManagers,Securityspecialists,andLevel3InfrastructureandNetworkteams. ActasaseniorescalationpointforLevel1andLevel2teams. Engagethird ...