Hybrid Service Desk Analyst AV Division
- Hiring Organisation
- Clarify Consultancy Ltd
- Location
- Warrington, Cheshire, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £30,000
some second-line support for AV hardware, meeting room systems, and collaboration platforms Troubleshoot issues with video conferencing systems (Teams Rooms, Zoom Rooms, Cisco, Poly, etc.) Support digital signage, control systems, audio processors, and display technologies Log, prioritise, and manage incidents through to resolution, ensuring SLAs are met Escalate … Service Desk, IT Support, or AV Support role and an understanding of Audio-Visual technologies together with familiarity with Teams Rooms, Zoom Rooms, Cisco Webex, Poly, Crestron, Extron, or similar systems would be beneficial. Excellent communication and customer service skills are essential with the ability to work under pressure ...