2 of 2 Remote/Hybrid Conversational UI Jobs in Warrington

Automation Manager to shape how we use emerging technology to improve customer experiences and operational efficiency. You’ll lead initiatives spanning conversational AI, agent‐assist, and workflow automation while aligning with Customer Experience and Technology teams. You will explore new technologies, evaluate opportunities, and influence prioritisation to deliver ...

Manager to help shape how we use emerging technology to create better experiences for our customers, colleagues and wider Customer Contact operation. From conversational AI and agent-assist tools to workflow automation and smarter ways of working, there’s huge potential to transform how we support our customers … automation across frontline and back‐office customer servicing, improving customer outcomes, colleague experience and operational efficiency. Explore technologies including conversational AI, agent‐assist, workflow automation and emerging capabilities, understanding how they could improve our customer journeys and ways of working. Work closely with Customer Experience and Operational Delivery ...