mission: User acceptance testing of new and upgraded IT platforms and applications Service introduction support for new services, applications and technologies in line with ITIL best practice Delivery of project specific activity to achieve the overall project plan as directed by the PMO Maintain and provide routine servicing to the … Development Database design and maintenance System design and development Experience creating detailed reports and giving presentations Desired: Degree in Computer Science or related field, ITIL V4 Practitioner, web development, database management experience. Discover what awaits you Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
Iron Mountain
mission: User acceptance testing of new and upgraded IT platforms and applications Service introduction support for new services, applications and technologies in line with ITIL best practice Delivery of project specific activity to achieve the overall project plan as directed by the PMO Maintain and provide routine servicing to the … Development Database design and maintenance System design and development Experience creating detailed reports and giving presentations Desired: Degree in Computer Science or related field, ITIL V4 Practitioner, web development, database management experience. Discover what awaits you Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization More ❯
warrington, cheshire, north west england, united kingdom Hybrid / WFH Options
Outsource UK lTD
in Splunk and Datadog complements their ability to analyse and monitor system performance, while understanding API concepts and applications enhances their technical capabilities. Their ITIL experience covers Incident Management, Problem Management, and Change Management, ensuring adherence to best practices in IT service management. What you'll be doing: In the … ownership of alerts and troubleshooting them using Runbook's/SOPs Basic Knowledge in Splunk/Datadog Basic Knowledge in API concepts and applications ITIL knowledge Preferred Experience/Education: Three to five years or relevant experience A degree from a four-year college (i.e., BA. BS) If you are More ❯
Warrington, Cheshire, United Kingdom Hybrid / WFH Options
Adecco
service management systems (like Axios Assyst, ServiceNow, or Zendesk) to manage and resolve tickets. Developing and nurturing strong relationships with customers. Ensuring compliance with ITIL framework practises in your daily operations. Collaborating with team members to deliver exceptional service under pressure. Organising and prioritising your workload to meet agreed timescales. … and experience: Proven experience in a client-facing IT environment. Familiarity with service management systems such as Axios Assyst, ServiceNow, or Zendesk. Awareness of ITIL framework principles. Excellent verbal and written communication skills. Strong interpersonal skills that enable you to build rapport with customers. A methodical, disciplined approach to your More ❯