4 of 4 Service Analyst Jobs in Warrington

creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across … business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided ...

Role: Service Desk Analyst Location: Warrington, UK Duration: Contract Job Description: Your Profile Essential skills/knowledge/experience: Must be ITIL certified – Preferred Quantifiable experience of operating in a face paced moving client facing engagement – Essential In depth quantifiable knowledge and hands on experience in troubleshooting ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient 1 st Line Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries … remotely via email and phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ...

Exciting opportunity for the role of Service Desk, Request Managment Analyst Location: Warrington, UK Contract Duration: 6 Months IR35 Status: Inside IR35 Clearance Required: SC Cleared (Essential) Shift Pattern: 24x7x365 rotational shifts including weekends and nights Role Overview The IT Service Desk and Request Management Analyst … incident management, request handling, escalation management, SLA adherence, and customer support within a fast-paced enterprise environment. Essential Skills & Experience Active SC Clearance Previous Service Desk/Infrastructure Support experience Strong troubleshooting and incident management skills Experience with ITSM tools and ticketing systems Knowledge of: MS Office Skype ...