this role you can work from Remote, United Kingdom Overview GitHub helps companies and organizations succeed by enabling them to build better software, together. We're looking for a ServiceDelivery Engineer to help our Expert Services team solve our customers' needs. The ideal candidate will have the aptitude and passion to become a master of GitHub's … our customers improve their software delivery. This person will solve challenges with many different technologies and work closely with our customers, as well as GitHub's internal departments. Responsibilities Delivery Readiness Monitor and evaluate performance and support readiness in delivery quality for customers and specific internal teams Share technical expertise and contribute to the success of the team … by providing coaching and role readiness training Continue to evolve product knowledge to prepare for new product releases Customer Delivery Drive services pre-sales and scoping exercises to position GitHub value drivers to customers by focusing on customer outcomes Enhance customer adoption of the GitHub platform while achieving targeted average billable utilization and Customer Satisfaction goals Serve as a More ❯
Join Capita Public Service as HR & Payroll Services Lead Capita is seeking an experienced HR & Payroll Services Lead to design and implement high-quality, user-centric shared services for one of our key strategic clients. This is a unique opportunity to shape servicedelivery across a multi-phase transformation programme, underpinned by a newly implemented ERP platform … and a comprehensive solution that includes a multi-channel contact centre, correspondence services, a data warehouse, and automation and AI capabilities. Ready to lead the design and delivery of future-facing HR & Payroll services for a major transformation programme? Apply now and help shape the next generation of service excellence at Capita! What you'll be doing Reporting … will lead the design and implementation of HR & Payroll services, ensuring seamless integration with client requirements and Capita's solution capabilities. You will contribute to the creation of the Service Blueprint and High-Level Operating Model, then oversee detailed service design and operating models for HR & Payroll. You will manage a team of Functional Analysts and SMEs, facilitate More ❯
of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit Role Title: Service Centre Team Manager BU/Segment: Utilities/Energy Location: Manchester, United Kingdom (with hybrid options) Employment Type: Permanent Contact Centre Operating Hours: 8am-8pm 7 days a week. … for digital smart meters. Smarter, connected homes are key to improving energy efficiency and accelerating Britain's transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong stakeholder engagement and relationship management skills, the ability to motivate and guide team More ❯
market-changing online services, contributing your technical expertise and strong work ethic. Working Environment Operate within an Agile/Scrum framework to meet the needs of a dynamic customer service and operations environment Be a hands-on technologist, driving best practices and helping shape the strategic direction of the IT function Lead a small, distributed team of engineers across … the US, UK, and India, ensuring alignment with business goals and servicedelivery expectations Manage cloud-based platforms, leveraging tools like auto-scaling, Infrastructure as Code, and continuous delivery methodologies to optimize performance and accelerate delivery Key Responsibilities: Machine Learning Solution Development: Design, develop and deploy ML models, algorithms and agentic AI systems to address complex … deployment. Make high-level design decisions on model architecture and data pipelines. Mentor junior engineers and collaborate with data scientists, ML engineers, and Software Engineering teams to ensure successful delivery of ML projects Client & Stakeholder Collaboration: Collaborate with project managers and stakeholders across a range of sectors to gather requirements and translate business needs into technical solutions. Present findings More ❯
will work closely with the Dynamics Sales Director and project teams to provide consultancy and pre-sales support across a wide client base. The role includes hands-on solution delivery with pre-sales activities, including demonstrations and detailed scoping. You'll be responsible for the full lifecycle from requirements gathering to delivery, across both ad-hoc consultancy engagements … and full project implementations. Key Skills Lead Pre-Sales (demos, scoping, client presentations) D365CE Consulting (Functional) End-to-end project lifecycle delivery Strong documentation and business analysis skills Deep product knowledge of D365CE (CRM) modules and configuration Ability to produce accurate estimates for servicedelivery Collaborate with sales and development teams to ensure accurate project estimations and More ❯
by the business. Hardware management: Setting up and maintaining computers, printers, and other devices. As an apprentice in our IT Services team, you will: Complete structured rotations within the ServiceDelivery team, including: IT asset management Change, problem & incident management Front office support team Back office support team 2nd line support Service transition Develop a wide range … Enthusiasm to learn and develop in different teams within the business Our perks and benefits: Starting holiday entitlement of 25 days, increasing up to 31 days with length of service Holiday buy and sell scheme A choice of pension schemes with matched contributions up to 6% Discretionary bonus scheme Annual free share awards scheme Buy As You Earn (BAYE … Bike loan scheme Sick pay+ pledge Enhanced maternity, paternity, and shared parental leave Discounted nursery fees at Kids Planet on Exchange Quay Loans for travel season tickets Death in service scheme Paid time off for volunteer work Charitable giving opportunities through salary sacrifice Calendar of social events, including monthly payday drinks, annual Christmas party, summer party and much more More ❯