5 of 5 Remote/Hybrid Customer Experience Jobs in Warwickshire

Business Analyst - Customer Experience Location: Gaydon (hybrid) Duration: 6 months (possible extensions) Day rate: circa £250 inside ir35 One of our clients is seeking an experienced Business Analyst to join their team. You will support the CEX Unity Programme, a major transformation bringing together four CEX teams into … transition planning. Collaborate closely with the Programme Manager, Project Managers, Organisation Design, People Partners, and Change and Comms teams to ensure timely delivery. Skills & Experience Proven experience in business analysis and process mapping (e.g. Visio, Lucidchart). Strong workshop facilitation and stakeholder engagement skills. Experience working within ...

Project Manager - Customer Experience Duration: 6-months (possible extensions) Location: Gaydon (hybrid) Day rate: circa £250 (inside ir35) Our client is seeking an experienced Project Manager to support the delivery of the CEX Unity programme-a key initiative bringing together multiple CEX workstreams into a single, aligned operating … RAID logs, dashboards and project charters. Supporting planning and preparation for phased implementations, transitions and go-lives, ensuring alignment across the programme. Key Skills & Experience Proven project management experience within transformation or system integration programmes. Strong delivery mindset with the ability to manage ambiguity and shifting priorities. Excellent ...

dynamic and collaborative environment. This company is committed to delivering excellence, and you'll play a pivotal role in shaping the future of their Customer Experience (CEX) Unity programme. If you're a driven professional looking for a challenging yet rewarding role, this could be the perfect … delivery dashboards. - Assist in planning and preparation for phased implementations, transitions, and go-lives, ensuring alignment across the programme. What You Will Bring: - Proven experience in project management from within transformation or system integration programmes. - Strong delivery mindset with the ability to navigate ambiguity and shifting priorities. - Excellent senior ...

teams. Track and manage risks, issues, and dependencies, escalating where needed. Support the establishment and running of programme governance meetings. Qualifications/Skills needed Experience in automotive, digital, or customer experience domains is a plus. Proven experience in project management, within transformation or system integration programmes. ...

lifecycle. Key Responsibilities Process Capture & Design: Document current-state processes and design future-state processes and accountabilities, ensuring digital products are deployed to meet customer requirements. Change Management: Deliver change and adoption activities, including training and post-implementation support, to embed new systems and ways of working. Product Deployment … Work closely with Product and Engineering teams to gather requirements, develop user stories, plan and execute UAT, and ensure deployments meet customer needs. Client Liaison: Act as a primary point of contact for customers during deployment, managing issues, updates, and ongoing communications. Cross-functional Engagement: Collaborate with product managers ...