2 of 2 Remote IT Support Jobs in Warwickshire

Purpose of Role: Are you passionate about IT? Do you enjoy problem-solving and embracing innovation? Join our internal support team at Vinci Energies UK & ROI as an IT Support Engineer, supporting a range of software and hardware across 25 offices in the UK and ROI. … Role Overview: We are seeking a knowledgeable and experienced IT Support Engineer to join our technical team in Coventry. The ideal candidate will have a proven track record of troubleshooting and resolving technical issues for a client base of 1350 users via remote connectivity, telephone, or email. Key … Responsibilities: Customer Support: Handle escalated calls from customers across the UK and provide excellent customer service at all times. Remote Diagnostics: Perform detailed fault diagnostics by remotely accessing customer environments. On-Site Support: Travel to customer sites as required for planned meetings or project work. Maintenance and Preparation More ❯

Role: IT Support Specialist II Location: Hybrid (at least 3 days in office weekly) Salary Range: £36k – £40k base + 5% bonus About the Role This position is replacing an existing Support Level II role. The ideal candidate will have experience in front-line IT support … preferably within a fast-paced tech environment. We're looking for someone confident supporting both Windows and Mac (Apple) environments, with strong end-user support capabilities. Technical Requirements Ideally 3-4 years experience in technical support roles Solid experience with Windows and macOS environments Strong knowledge of Microsoft … and cloud services, including: User administration Account setup Familiarity with ITSM tools like Jira (or equivalent) Hardware provisioning and support (laptops, accessories, etc.) Experience performing onboarding/inductions for new starters Soft Skills People-oriented, with excellent interpersonal and communication skills Proactive, switched-on, and able to work independently More ❯