6 of 6 Remote/Hybrid ITIL Jobs in Warwickshire

corporate environment. Strong understanding of admin portals, user management, and security settings. Comfortable supporting both Mac and PC users. Familiarity with ITIL processes and ticketing systems (e.g. Jira, JumpCloud). Experience with Slack/Salesforce and Airtable administration. Basic scripting experience (Google Apps Script, PowerShell, or Python). Strong communication ...

Salesforce/Slack administrator experience Airtable Administrator experience Proficient in supporting both Mac & PC Familiarity with identity management, SSO, and MDM solutions. Knowledge of ITIL processes and ticketing systems (e.g.,Jira, JumpCloud). Excellent problem-solving skills and ability to work under pressure. Strong communication and customer service skills. Required ...

Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into ...

Core HR modules) Experience in implementation and configuration of new system functionalities Experience providing 1st line system support and raising SR's Familiarity with ITIL processes and wider HR business processes. Strong analytical mindset with the ability to diagnose and resolve system issues Strong ability to translate business requirements into ...

platform optimisation, configuration, and continuous improvement. You will work closely with cross-functional teams to ensure the platform meets operational needs, aligns with ITIL best practices, and delivers high-quality digital service experiences. Key Responsibilities Monitor ServiceNow platform health, performance, and capacity. Apply patches, upgrades, and maintain overall platform stability. … dashboards, and UI pages. Create and maintain user roles, groups, ACLs, and access policies. Maintain and improve CMDB accuracy, health, and data integrity. Implement ITIL-aligned service management processes. Identify automation opportunities and deliver enhancements using scripting and workflow tools. Support Agile/SCRUM development cycles and iterative releases. Deliver ...

environment. The successful candidate will be responsible for maintaining, configuring, and optimising the ServiceNow platform, ensuring stability, performance, security, and alignment with business and ITIL best practices. This role requires strong hands-on ServiceNow administration and development experience, combined with excellent stakeholder engagement and process improvement skills. Key Responsibilities Monitor … pages, dashboards, and Service Portal components Create and manage user roles, groups, and ACLs Maintain CMDB health, accuracy, and data integrity Implement and support ITIL best practices across service management processes Analyse existing processes and identify opportunities for automation and optimisation Support Agile/SCRUM delivery and iterative platform enhancements ...