Telematics Service Desk Analyst
- Hiring Organisation
- MSX International Limited
- Location
- Gaydon, Warwickshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £25000 - £27500/annum
Connected Car product suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible for managing their own workload, effectively operating within a global … operations are vital. Candidate Responsibilities Become an expert in the Connected Car Technologies Overseeing Global markets such as UK, USA, China and EU Case Management; incident management, technical/hierarchal escalations, ticket handling Investigations; product knowledge, technical expertise, initiative to think laterally Liaison with Client; work hand ...