Stratford-upon-avon, Warwickshire, United Kingdom Hybrid / WFH Options
Big Red Recruitment
tools across the business Partner with architecture teams to embed AI in core services Develop data mining techniques for structured and unstructured data Drive innovation and identify emerging usecases for AI/ML Translate technical concepts for stakeholders across varying levels of digital maturity Champion ethical AI practices and ensure responsible development You'll also play a More ❯
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
JAM Recruitment Ltd
This will include: * Create systems engineering deliverables following V model lifecycle development and in line with IEC 60601. * Delivery, review, and analysis of systems documentation including feature definition, usecases, stakeholder requirements, system requirements, sub-systems requirements, and modal requirements * Creation and maintenance of Design Definition documents at the system and sub-system level of decomposition. * Eliciting and More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Nicholas Associates
that empower users to get the most from our client's product Prioritise content development for all user levels (beginner to advanced), ensuring alignment with customer needs and use cases. Customer Voice & Insights Use customer feedback (e.g. NPS survey feedback, support tickets, product reviews and call recordings) to identify pain points and opportunities to improve training … customer outcomes. Metrics & Reporting Own NPS strategy and reporting, leveraging data to inform priorities, measure success and to demonstrate impact Monitor CSAT survey responses and resolution time metrics Use data to inform priorities and track the success of CX initiatives. What we are looking for: Experience leading customer experience, customer success, or operations teams in a technology or More ❯