Service Delivery Manager
- Hiring Organisation
- Amour Recruitment
- Location
- Waterlooville, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £48,000 - £55,000 per annum
experience and acting as a senior escalation point Embedding effective service management practices (aligned to ISO/IEC 20000-1) Identifying and delivering continual improvement initiatives Collaborating across Customer Success, Security, and Operations Personal requirements: Proven experience in a Service Delivery Manager role within … improving service performance, SLAs, and customer outcomes Confidence in handling escalations with professionalism and empathy Ability to balance operational delivery with long-term improvement Salary: up to £55,000 depending on experience Hours: Monday to Friday days in the office, 2 working from home. Benefits include: Free parking ...