Service Desk Engineer
- Hiring Organisation
- The Workshop
- Location
- Waterlooville, Hampshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £28,000
knowledge of Microsoft 365 administration and troubleshooting Strong customer service and communication skills Experience using IT ticketing systems Exposure to ITIL or structured IT service management frameworks - desirable Calm and structured when handling incidents or customer queries Strong at prioritisation and managing multiple tickets effectively Customer-focused with a professional ...