1 of 1 Remote/Hybrid Information Security Jobs in Waterlooville

expected resolution times Log, categorise, and document all service activities accurately for visibility and control Escalate complex issues to technical teams with clear handover information Maintain service quality, meet defined performance levels, and support service improvement initiatives Participate in a rota for out-of-hours support including evenings … weekends Support onboarding, changes, and offboarding processes for staff Adhere to company policies, processes, and information security standards Share knowledge and collaborate with team members for continuous service improvement The ideal candidate: Proven experience in a first-line Service Desk, helpdesk, or IT support role within ...