3 of 3 Remote/Hybrid Microsoft 365 Jobs in Waterlooville

resolving first-line technical issues Providing clear updates to customers throughout the lifecycle of a ticket Supporting user administration and common troubleshooting within Microsoft 365 Assisting with joiner, mover and leaver processes Personal requirements: Previous experience in a 1st Line Service Desk/Helpdesk role Good working … knowledge of Microsoft 365 administration and troubleshooting Experience using a ticketing or service management system Strong communication skills with the ability to explain issues clearly to users Calm and professional approach when handling support requests Hours: Monday to Friday (Apply online only) (with participation ...

protect organisational and customer data. Skills & Experience Essential Previous experience in a First Line Service Desk, Helpdesk or MSP environment. Good knowledge of Microsoft 365 administration and troubleshooting. Experience using IT ticketing or service management systems. Strong communication, customer service and problem-solving skills. Ability to prioritise ...

protect organisational and customer data. Skills & Experience Essential Previous experience in a First Line Service Desk, Helpdesk or MSP environment. Good knowledge of Microsoft 365 administration and troubleshooting. Experience using IT ticketing or service management systems. Strong communication, customer service and problem-solving skills. Ability to prioritise ...