1 of 1 Remote/Hybrid Service Management Jobs in Waterlooville

Support Desk Analyst

Hiring Organisation
ClearCourse
Location
Waterlooville, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
basis About the role Were looking for a Support Desk Analyst to join our growing support team, playing a key role in delivering excellent service to our customers. Youll be the first point of contact for incoming queries, supporting customers by phone, email, and ticketing system, and helping … role Confidence using computers, ideally in a retail or software support environment Strong communication skills and a helpful, professional manner Good organisation and time management skills Ability to prioritise work in a fast-paced environment Comfortable identifying when issues need to be escalated A proactive approach and willingness ...