IT Service Delivery Manager
- Hiring Organisation
- Reed
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £70,000 - £80,000 per annum, Inc benefits
organisation. You will oversee the full lifecycle of several business-facing services within a multi-vendor, outsourced model—applying strong SIAM, ITIL, and IT Asset Management best practice. A major focus of the role is driving service quality, operational performance, and continuous improvement, while building strong relationships with … understand business drivers and ensure IT services support operational performance. Align service delivery to business outcomes and maximise value. End-to-End Service Management Manage the lifecycle of all front office services: from design to operation and improvement. Maintain accurate Service Catalogue, CMDB, and hardware/software repositories. Ensure ...