IT Service Delivery Manager
- Hiring Organisation
- Reed
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £70,000 - £80,000 per annum, Inc benefits
strong focus on customer experience, service quality, and operational efficiency. Day-to-day of the role: Lead the service desk, field support, and asset management functions, including budget accountability and people development. Ensure IT services deliver business value, meet agreed performance targets, and operate within budget. Maintain … contribute to continuous improvement across the IT organisation. Manage the delivery and maintenance of front office IT services including service desk, hardware lifecycle management, software asset management, and telephony systems. Required Skills & Qualifications: Demonstrable experience in service ownership and delivery of end-user workplace services such as service ...