Senior Service Delivery Manager
- Hiring Organisation
- Hays Technology
- Location
- Watford, Hertfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £70000 - £80000/annum £70,000 - £80,000
Your new companyAn exciting opportunity has arisen for an experienced Senior Service Delivery Manager to join a large, complex organisation undergoing significant technology and service transformation. This is a key leadership position responsible for delivering high-quality IT services that support business operations and drive an excellent … user experience. Your new roleAs the Senior Service Delivery Manager, you will manage a team of 8 (including Service Desk and Field Engineers - including two team leads) and take ownership of improving operational processes, including ensuring SLAs and KPIs are met. You will initially be responsible for reviewing ...