IT Service Delivery Manager
- Hiring Organisation
- Reed
- Location
- Watford, Hertfordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £70,000 - £80,000 per annum, Inc benefits
transition of new or changed services into operations. Drive adoption of automation for service improvement. Front Office Services You Will Own: Service Desk & end-user support Desktop, laptop & tablet provisioning/repair Software asset management & licensing Mobile phone services Peripherals & accessories support Printing/scanning services Telephony provisioning & support … Incident, Problem & Change Management Ensure timely resolution and drive root cause prevention. Oversee service stability during change activity. Continuous Improvement Lead initiatives to enhance user experience and service efficiency. Own IT Asset Management audit readiness and compliance. About You Essential Experience: Strong background managing end-user ...