and objectives working both independently and as part of a team Providing support to the customer both on site and remote, through remote access tools and verbal/written communication Providing Smart hands support e.g., mounting/unmounting network, server hardware, network patching What we expect from you: Relevant experience working in a customer service environment where clients and customers … are your main priority. Strong communicationskills with clients, colleagues, and management You will take on full responsibility, with customers at your focus, and the ability to make good judgements Ability to take initiative. Previous hands-on experience working within an IT Customer Service environment providing proficient break/fix support in relation to the following technologies: Extensive desktop … support skills with Windows 10 & 11 Operating Systems, Microsoft Office suite, Office 365, a range of PC hardware. Provisioning and supporting desktop hardware, including PC’s, Notebooks, Monitors, Printers, multifunctional media devices and other related hardware accessories. Application Support – Office 365, remote access products (an advantage), User Endpoint Manager (Ivanti), Sophos, AV products Mobile Device Support – iOS (iPhone/ More ❯
Wellingborough, Northamptonshire, East Midlands, United Kingdom
RML Group Ltd
/processes to enhance engineering capabilities. Coordinate offsite activities and events with internal departments and external suppliers. Support project quoting processes, including cost planning and proposal generation. Foster effective communication and teamwork across the department and wider organization. Job Requirements: Qualifications & Experience: Advanced formal training or equivalent in a relevant discipline (BTEC National Certificate/ONC, A Levels, Scottish Highers … to 800V systems as a Senior Authorised Person/Person in Charge (PiC), including live unplanned working situations. Knowledge and experience of ICE build and testing, and calibration software. Skills & Competencies: Expertise in working to detailed work procedures and safe systems of work. Strong diagnostic and fault-finding skills on mechanical and electrical systems. Proficient in Microsoft Office and interpreting engineering documentation, drawings, and work instructions. Experienced in structured problem-solving methodologies (e.g., 8D, Ishikawa). Excellent communicationskills in English and ability to influence stakeholders at all levels. Self-confident, customer-focused, flexible, and adaptable. Why Join Us: This is a high-profile role offering the More ❯
Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
You will need • Proven experience as an engineering manager, preferably in e-commerce or digital retail platforms. • A passion for creating simple, innovative, and customer-first digital experiences. • Strong communication and stakeholder management skills. • Knowledge in the use of tools and techniques for prioritisation, managing dependencies, performance & testing. • Experience and understanding of agile techniques to deliver exemplar products • Passion to More ❯
Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
call to offer out of hours support on a 1 week in 4 basis. You will be responsible for In this position, a keen eye for detail and excellent communicationskills are required. While competent in creating and executing test cases and ensuring a high quality of testing, you will need to: Work with cross-functional teams to ensure More ❯
and DPS members for ISO19650 audits. Support the implementation of the DPS digital strategy. Project/Contract Level Responsibilities Support the management of risk, opportunity, change, and commercial impact communication within the project/contract team, ensuring compliance with BAM procedures. Ensure the Responsibility Matrix is complete, agreed upon, and communicated effectively to the Delivery Team. Facilitate information management training … are fit for purpose and efficient for the relevant stage of the project/asset lifecycle. Ensure compliance with BAMs ISO19650 standards and procedures and address any non-compliance. Communication Prepare and provide reports, analysis and forecasting as required. Prepare and handover the tender/project Mobilisation Plan to DPS Support and IT Business Partner for mobilisation of tender/… project technology. Maintain excellent communication with all stakeholders, providing necessary reports, analysis, and forecasting. Work closely with commercial, legal, and procurement teams for supply chain capability assessments and gap analysis regarding compliance to tender and project information requirements. What do you bring to the role? Knowledge - 4D programme to improve understanding of the construction sequence and support risk reduction. Knowledge More ❯
Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
or digital retail platforms. • Strong leadership skills with experience managing cross-functional and third-party teams. • A passion for creating simple, innovative, and customer-first digital experiences. • Strong communication and stakeholder management skills. • Ability to balance strategic thinking with hands-on execution. • Knowledge in the use of tools and techniques for prioritisation and managing dependencies. • Experience and understanding of More ❯