Cyber Incident Manager (CIM) - Welwyn Garden City, United Kingdom of Great Britain and Northern Ireland
- Hiring Organisation
- Tesco
- Location
- Welwyn Garden City, Hertfordshire, UK
- Employment Type
- Full-time
effective incident resolution, minimising operational disruption and customer impact. This role is critical to maintaining trust in Tesco's digital platforms by driving proactive, intelligence-led response and embedding continuous improvement across the cyber defence lifecycle. You will operate at the intersection of technology, business impact, and customer outcomes … coordination during incidents, providing clear, concise, and timely updates to technical and non-technical stakeholders, including senior leadership. Enable Automated Response: Leverage Applied Artificial Intelligence (AI) and automation to enhance incident triage, prioritisation, and decision-making at pace. Optimise Operational Tooling: Utilise platforms such as Zendesk and xMatters ...