IT Delivery Manager - Technology Operations
- Hiring Organisation
- Red King Resourcing
- Location
- London, West End, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £500 - £550/day Dep on skills / exp - INSIDE IR35
large well established CLient is urgently recruiting for an experienced Senior Delivery Manager - Technology Operations to lead the delivery of end-user technology services across a multi-site organisation. The chosen Candidate will be responsible for TechBar and desktop support, hardware and software asset management, major incident response … major incidents, coordinating resources, communications and resolution. Drive post-incident reviews, root-cause analysis and continuous improvement. Own and improve IT service management processes, governance and operational standards. Produce service performance reporting covering SLAs, ticket volumes, assets and incident trends. Support the operational readiness and transition of new technology ...