2 of 2 Remote/Hybrid Microsoft 365 Jobs in West End of London

Diagnose and resolve hardware, software and connectivity issues • Log, manage and update support tickets accurately • Set up user accounts, devices and system access • Support Microsoft 365 applications and Windows environments • Troubleshoot password, network and email-related issues • Escalate more complex technical problems when required • Maintain clear records … incidents, solutions and system updates • Deliver a professional and helpful service to users Skills & Experience • Good knowledge of Microsoft 365 and Windows operating systems • Confident troubleshooting common hardware and software issues • Strong communication and problem-solving skills • Ability to explain technical information clearly • Organised approach with good ...

Create novel analytic techniques for incident detection Collaborate with an MSP SOC to maintain and tune the detection catalogue Build automated reporting dashboards using Microsoft Sentinel workbooks Support security initiatives including ISO 27001 activities and KQL-based tasks Ensure monitoring coverage across cloud platforms, SaaS apps, and internal systems … similar role. Strong proficiency in KQL and hands-on experience with Microsoft Sentinel Familiarity with Microsoft Defender tools (Endpoint & O365) Exposure to Azure cloud logging and Kubernetes environments Knowledge of attacker TTPs and MITRE ATT&CK frameworks Proactive, collaborative, and innovative mindset Desirable/Nice-to-Have: Experience ...