Senior Business Analyst - JSM Implementation
- Hiring Organisation
- Additional Resources
- Location
- Westminster, City of Westminster, Greater London, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £450 - £600/day
Leading business analysis activities for JSM implementation and supporting the migration of Access Governance using established workflows and controls. Designing and documenting workflows, process maps, user stories, acceptance criteria and operational procedures. Analysing and documenting API integrations between JSM, HubSpot and other systems, ensuring alignment with the wider technology … delivery, including system integration support and API analysis. Understanding of IT service management (ITSM), workflow automation and service delivery models. Skilled in workflow design, process mapping and documentation. Ability to develop training resources, operational procedures and implementation documentation. This is a great opportunity for an experienced Business Analyst looking ...