4 of 4 Remote/Hybrid Customer Engagement Jobs in West London

looking for an experienced D365 Contact Centre Specialist to take a leading role in shaping and enhancing our client's customer engagement and contact centre capability. This is a permanent position with hybrid working across London and the Midlands, and open to candidates who prefer to work mostly … wider business goals. Drive the integration of omnichannel capabilities — including email, voice and live chat — working closely with relevant teams to deliver smoother customer journeys. Oversee and coordinate the configuration and optimisation of Teams Telephony to support reliable, unified communications across the organisation. Leverage Azure Communication Services to support ...

client is looking for a Client Support Specialist to join their team.This is a Homebased role Looking for someone with strong admin skills, customer service skills.Sales skills an advantageConfident on the phone, telesalesIT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses … from T1 to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success ...

London) Initial contract through end of 2026 We're looking for an experienced Senior Product Owner (Microsoft Dynamics 365 CE) to support a major customer transformation programme. This Outside IR35 contract offers long-term delivery work and hybrid working, with 1-2 days per week onsite in London. … lead the product direction for Dynamics 365 Customer Engagement , working closely with business stakeholders and delivery partners to implement customer service and sales capabilities as part of a wider CRM and Martech transformation. Key Responsibilities Own and prioritise the Dynamics 365 CE product backlog Strong hands ...

timely data. Collaborate with marketing, operations, and product teams to deliver world-class partner experiences. Stay current on market trends, competitor activities, and end-customer needs to maintain a competitive edge and to build value-based relationships with reseller partners. Ensure operational excellence, such as disciplined CRM usage What … software marketplace and reseller ecosystem. Core Skills Strong commercial acumen, negotiation, and communication skills. Experience with channel sales, vendor management, and enterprise customer engagement. Experience with both long tail software sales and enterprise reseller engagement. Proficiency with CRM systems and sales reporting tools. Preferred Qualifications Bachelors degree in business ...