Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem-solving abilities and customer service focus. Professional telephone More ❯
performance, manage storage, and drive cost optimisation. Collaborate with technical and non-technical stakeholders to enhance system functionality. Troubleshoot and resolve incidents within an ITIL-aligned framework. Administer user roles, licensing, and permissions for optimal platform utilisation. Participate in architectural discussions and contribute to long-term system planning. Support service More ❯
Wembley, England, United Kingdom Hybrid / WFH Options
TRIA
performance, manage storage, and drive cost optimisation. Collaborate with technical and non-technical stakeholders to enhance system functionality. Troubleshoot and resolve incidents within an ITIL-aligned framework. Administer user roles, licensing, and permissions for optimal platform utilisation. Participate in architectural discussions and contribute to long-term system planning. Support service More ❯
london (wembley), south east england, United Kingdom Hybrid / WFH Options
TRIA
performance, manage storage, and drive cost optimisation. Collaborate with technical and non-technical stakeholders to enhance system functionality. Troubleshoot and resolve incidents within an ITIL-aligned framework. Administer user roles, licensing, and permissions for optimal platform utilisation. Participate in architectural discussions and contribute to long-term system planning. Support service More ❯
flexible working! What they are looking for: 3+ year's ServiceNow implementation experience Strong understanding of Sec-Ops/IRM/GRC module implementations ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects Well versed with Java, HTML, CSS, Python More ❯
South West London, London, United Kingdom Hybrid / WFH Options
Langley James Limited
system architecture and identify key integration points across platforms Utilise a strong understanding of Azure infrastructure and services for system design and deployment Apply ITIL best practices to ensure operational excellence and compliance Work across a broad range of general IT areas, including time management systems used in professional services … integration best practices Strong working knowledge of data warehousing, API use, and systems design A solid understanding of cybersecurity principles and infrastructure Confident applying ITIL methodologies in day-to-day operations Well-rounded IT expertise, ideally within a professional services environment Familiarity with time recording systems, finance apps, and business More ❯
South West London, London, Fulham Broadway, United Kingdom Hybrid / WFH Options
ARM
mentor junior team members Design user-focused services that meet programme goals Collaborate with technical and operational teams to support service transition Promote Agile, ITIL 4, and continual improvement practices Clearly document design decisions and risks Essential Skills & Experience: Proven service design expertise with a strong user focus Experience working … in Agile and ITIL environments Strong leadership, mentoring, and stakeholder engagement skills Knowledge of project delivery frameworks (e.g. PRINCE2) This is a rare opportunity to work on services that make a direct contribution to public safety and national resilience. We can only consider applications from those eligible to work in More ❯
