1 of 1 Remote Incident Management Jobs in West London

small team and closely with the Head of Delivery and Head of Programmes to support their key customers. The primary function will be Ticketing & Incident Management- owning and managing all customer tickets via Jira and customer portals. Then you will triage faults, ensuring correct categorisation, prioritisation, and allocation … expecting the right candidate to have; Prior experience in telecoms network build and maintenance. Experience in working with Jira ticketing or a similar service management tool Excellent communication and stakeholder management skills able to balance the needs of customers, contractors, and internal teams The Next Steps If this ...