4 of 4 Microsoft Intune Jobs in West London

contact for IT incidents and service requests. You'll provide 1st line support, troubleshooting a range of issues, and ensuring smooth operations across our Microsoft-centric technology stack. Plus, you'll get a chance to grow your skills with exposure to selected 2nd-line activities! Key Responsibilities: Deliver friendly … face and remotely. Log, manage, and resolve incidents and service requests using the Halo ticketing system. Troubleshoot issues related to: Windows 11 devices Microsoft 365, including Exchange Active Directory user administration Laptops, desktops, and peripheral hardware Escalate unresolved issues to senior IT team members when necessary. Support meeting rooms ...

SOLUTIONS ARCHITECT (AZURE, MICROSOFT 365 & SECURITY) A leading Managed Service Provider is seeking an experienced IT Solutions Architect to design and secure modern cloud and workplace environments for a range of business clients. This is a senior-level, hands-on architecture role focused on Microsoft Azure, Microsoft 365, security and modern workplace technologies, with exposure to AI solutions, Google Workspace and Apple device management. Key responsibilities include: Designing Azure and Microsoft 365 architectures Acting as technical escalation point for complex issues Implementing Zero Trust and Microsoft Defender security solutions Supporting mixed environments (Windows, macOS ...

primary escalation point for complex technical incidents. Technical Management: Oversee the deployment and maintenance of the iOS/iPhone estate via JAMF/Intune . Reporting & Strategy: Manage the CMDB and helpdesk systems to produce regular statistics and trend reports. Governance: Maintain IT documentation, SOPs, and knowledgebase articles … capacity. ITSM: Deep experience with ServiceNow or similar enterprise-grade helpdesk tools. Mobility: Strong knowledge of iOS/iPhone management and JAMF . Ecosystem: Microsoft Windows, Active Directory, and Office 365 (Exchange/SharePoint). Network: Fundamental understanding of TCP/IP networking. Soft Skills: Exceptional interpersonal skills suited ...

primary escalation point for complex technical incidents. Technical Management: Oversee the deployment and maintenance of the iOS/iPhone estate via JAMF/Intune . Reporting & Strategy: Manage the CMDB and helpdesk systems to produce regular statistics and trend reports. Governance: Maintain IT documentation, SOPs, and knowledgebase articles … capacity. ITSM: Deep experience with ServiceNow or similar enterprise-grade helpdesk tools. Mobility: Strong knowledge of iOS/iPhone management and JAMF . Ecosystem: Microsoft Windows, Active Directory, and Office 365 (Exchange/SharePoint). Network: Fundamental understanding of TCP/IP networking. Soft Skills: Exceptional interpersonal skills suited ...