Customer Solutions Operations Manager - technical product
- Hiring Organisation
- K-People Europe Limited
- Location
- South West London, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £48,000 - £56,000 per annum
digital tools to improve visibility, communication, workflow efficiency, and cross-functional collaboration. • Review and improve service and spare parts pricing structures through operational analysis, market awareness, and business performance evaluation. • Establish structured administrative systems for service scheduling, reporting, coordination, documentation, and operational tracking. • Establish clear operational structures, responsibilities … relevant to technical and customer support operations. • Prepare operational and customer service-related reports for management, HQ, and the European Head Office, including service performance analysis, failure rate reporting, and operational improvement updates. • Support the delivery of dealer and end-user training sessions when required to strengthen operational ...