3 of 3 Remote/Hybrid Performance Metrics Jobs in West London

both take pride in and feel passionate about. Job Description Working across the full Cyber Security function, the role defines and matures meaningful performance metrics to assess the effectiveness of detective and protective controls, identify emerging risks and trends, and support data-led decision making at both operational … senior leadership levels. By ensuring security performance is measurable, transparent, and aligned to organisational risk appetite and regulatory expectations, this role directly enables continuous improvement of the organisation s security posture. Success requires strong analytical capability, commercial awareness, and the ability to translate complex technical data into clear, credible ...

operating at a senior 2nd/3rd line level or already leading a service/help desk, who wants to take ownership of team performance, processes, and service delivery. Your New Role You will be responsible for leading the service desk team, ensuring high levels of service across multiple … line engineers * Acting as the escalation point for technical issues across Microsoft 365, endpoints, and networking * Managing ticket queues, SLAs, and overall service desk performance * Driving service improvements, documentation standards, and best practices * Supporting onboarding, training, and development of team members * Maintaining strong client communication and managing expectations * Working ...

Design teams to embed quality into the product lifecycle from concept through to launch. Lead supplier compliance, including audits, ethical sourcing standards, and ongoing performance management. Establish and manage product testing protocols, inspections, and relationships with global test laboratories Drive continuous improvement through data, customer insights, and performance ...