Group Incident Manager
- Location
- Isleworth, England, United Kingdom
products, content and services millions of people love. And we do it all right here at Sky. Team overview The Sky Group Incident Management team sits at the heart of service reliability, leading the coordination and resolution of major technology incidents across Sky Group. The team provides … trends, identify opportunities to reduce service impact, work with stakeholders to improve detection and restore times, support service readiness activities, and partner closely with Problem Management to prevent repeat issues. The team operates across a diverse technology estate spanning customer-facing products, television services, sales and service platforms ...