2 of 2 Remote/Hybrid Qualitative Research Jobs in West London

Data & tech teams. They collaborate with these teams to understand challenges people face when using public services. They do this by conducting user research through employing the use of qualitative/quantitative methodologies with real people, ensuring what their team is learning in research informs … design of a chosen Key Responsibilities Acts as the research subject matter expert on a multidisciplinary team, facilitating the end-to-end research process and communicating research decisions to the team and stakeholders Scope the focus of research, so everyone involved has a shared understanding ...

challenging assumptions and ensuring insight leads to action. What you'll own Brand insight strategy & delivery Own the customer and brand insight agenda, ensuring research answers the most important strategic questions. Lead brand tracking, annual customer sentiment analysis, campaign evaluation and deep-dive brand analysis, moving beyond reporting … concepts to help optimise and refine campaigns ahead of launch. Challenge assumptions with evidence, helping teams make customer-led decisions. Customer & market understanding Lead qualitative and quantitative research to understand customer needs, behaviours, emerging trends and market opportunities. Bring together customer, brand, market and behavioural insight to create ...