summary The post holder will have specific responsibility for a range of information systems that enable the provision of workforce information to managers and staff including provision of self-service access to managers and staff on ESR. This will involve the provision of high quality workforce information and planning function which will involve working with multidisciplinary stakeholders and also … all of the Trusts workforce systems, particularly ESR so that the Trust is maximising all functionality and added value. Deliver a range of systems and/or process-related service improvement projects that will improve the overall delivery of a responsive quality HR service to the organisation. Manage the provision of systems or service contracts where … these are provided by third parties. This will involve regular meetings to drive forward service improvements, raising issues concerning servicedelivery and negotiating any amendments to contracts or service levels as required. Identify, develop and maintain improved ways of delivering HR excellence to the Trust, through appropriate technology to achieve efficiencies and improve processes. Develop policies More ❯
Twickenham, Middlesex, England, United Kingdom Hybrid/Remote Options
Reed
of England. This role: The Senior VDI Engineer will be the primary VDI technical lead. They will administer the day-to-day operations of the current Citrix infrastructure and service, as well as any VDI technology adopted in the future. They will work with the Architecture, ServiceDelivery and Service Desk Teams, as well as the … Technology Department to effectively support and administer the full lifecycle of VDI infrastructure operations, services, projects and initiatives. They will manage and maintain the VDI Work Plan, and the delivery of the VDI Annual Continuous Service Improvement Plan. My client has circa 2400 users, 350 applications, 450 on-prem servers (on VMware), and 1800 laptops. They also deliver … to contact with vulnerable adults. To meet our commitment to providing safe, high quality services to our customers we will complete a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. More ❯
Hounslow, London, United Kingdom Hybrid/Remote Options
Mackenzie Jones IT
1st & 2nd Line Support experience - diagnosing issues & delivering effective resolutions. Support users across the - UK, Ireland & Netherlands. Provide IT Support via phone, email, face-to-face & remote tools. IT ServiceDelivery, Systems Support & IT Project-based work. Log, prioritise & manage Incidents & Requests in ServiceNow. Install, configure & support Desktops, Laptops, Smartphones & Tablets. Troubleshoot issues by analysing root causes & evaluating More ❯
Middlesex, Hounslow, Greater London, United Kingdom Hybrid/Remote Options
Mackenzie Jones IT
1st & 2nd Line Support experience - diagnosing issues & delivering effective resolutions. Support users across the - UK, Ireland & Netherlands. Provide IT Support via phone, email, face-to-face & remote tools. IT ServiceDelivery, Systems Support & IT Project-based work. Log, prioritise & manage Incidents & Requests in ServiceNow. Install, configure & support Desktops, Laptops, Smartphones & Tablets. Troubleshoot issues by analysing root causes & evaluating More ❯
West London, London, United Kingdom Hybrid/Remote Options
National Deaf Children's Society
sharing knowledge , building confidence, and helping teams and stakeholders make the most of what AI can offer. Working closely with our CIO , youll identify opportunities where AI can enable delivery of our strategic objectives across servicedelivery, campaigns, fundraising, research and operational efficiency. What you'll do Develop & execute the organisations overall AI strategy , vision, and roadmap. More ❯
South West London, London, England, United Kingdom Hybrid/Remote Options
Adecco
digital equipment for residents of Richmond and Wandsworth. As a Data Quality Analyst, you will provide comprehensive data support and quality assurance, ensuring that our datasets reflect the current service usage accurately. Key Responsibilities Lead and manage complex data quality and cleansing projects that enhance service delivery. Systematically cleanse care technology datasets to maintain accurate records. Collaborate with … the Data and Performance Team and various stakeholders to improve data quality for individuals using care technology. analyse and cleanse multiple datasets to identify service users who may no longer require care technology services. Create and maintain a detailed audit trail for all cleansing activities. analyse performance data to identify trends and compile insightful reports for management. Produce and More ❯