1 of 1 Software Consultant Jobs in West London

telephone, remote, and on-site support activities, up to third-line support level. This position is ideal for someone who is highly proficient in the operational aspects of accounting software, with a strong understanding of financial systems and their practical applications. The role involves managing multiple client engagements, including implementing, configuring, and supporting accounting software, conducting user training … assisting with data migration, and creating custom reports. Responsibilities Provide expert technical support for a widely-used accounting software suite. Install, configure, and maintain client software to meet business needs. Deliver client training sessions, both remotely and on-site, and create user-friendly documentation. Handle incoming support requests through multiple channels (phone, email, client portal). Monitor and … met. Investigate and resolve user queries, offering clear and effective solutions. Log and process client change requests and system enhancements. Maintain and contribute to the internal knowledge base. Perform software testing and participate in product improvement initiatives. Collaborate with clients, internal teams, and third-party vendors to ensure seamless communication and service delivery. Stay current with software updates More ❯