Service Engineer
- Location
- Livingston, Scotland, United Kingdom
Applications Install, configure, and support a range of software across Windows, macOS, and mobile platforms. Support cloud and SaaS applications including Microsoft 365, Teams, SharePoint, OneDrive, and business-specific tools. Networking & Connectivity Act as the internal escalation point for complex network-related incidents where additional business context, prioritization … System Administration Create and manage accounts, permissions, and security groups in Azure AD/Entra ID. Support Microsoft 365 services including Exchange Online, Teams, SharePoint, and Intune-managed devices. Assist with VoIP and unified communications platforms such as Cisco Webex or Teams Phone. Continuous Improvement Create and update documentation ...