2nd Line Technical Support Engineer
ME19, West Malling, Kent, Kings Hill, United Kingdom
Virtuoso IT Limited
and maintenance of Azure platform services. The successful candidate will have at least 3+ years' experience working in a customer facing service desk environment, ideally within an outsourced / managed service organisation. They will possess a robust engineering-mindset and be deeply interested in learning as well as training junior teammates. Key Accountabilities Acting as Technical Lead for … Skills & Experience Must have 3+ years' experience working in a customer-facing service desk support role, ideally an MSP. Must hold or have desire to hold Microsoft Intermediate / Expert Level certifications. Good knowledge of PowerShell scripting with a desire to develop this further. Knowledge of / desire to learn Bicep and DevOps methodologies. In-depth … concepts and solutions. Knowledge of Azure, Intune, SCCM, Active Directory, Microsoft Teams Phone, MaaS360, is desirable. Have used remote management and monitoring tools. Intermediate knowledge of network technologies (TCP / IP, DNS, DHCP etc.) Be able to create and maintain operational support documentation. Location / Travel Full time office based at our More ❯
Employment Type: Permanent
Salary: £30000 - £38000/annum + Bonus (Depending on Experience)
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