Senior Technical Engineer - 40 hours per week - hybrid contract
Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
CET Structures Limited
the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and root cause analysis. Monitor system and service performance, proactively identifying and resolving issues before user impact. Maintain accurate technical documentation, runbooks, and standard operating procedures. Ensure all system configurations, changes, and incident resolutions … respond to alerts, incidents and other support requests Implement and enforce security best practices across infrastructure, systems and access control. Conduct regular vulnerability assessments and assist in remediation planning. Monitor and respond to threats via the Darktrace Dynamic Threat dashboard. Support compliance with ISO27001, GDPR, and other regulatory or audit requirements, working closely with the IT & Security Manager. Provide … firewalls Working knowledge of managing SQL servers - database queries, backup/restore Experience using monitoring tools and responding to real-time alerts (e.g., Darktrace, Azure Monitor). Experience with automating administrative tasks with PowerShell, Power Automate and Graph API Prior experience with Twilio and Twilio Flex would be beneficial Qualifications and Educational Requirements The ideal More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: